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Softbank Corp To Help Call Center Workers By 'Softening' Angry Customer Calls With AI

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JAPAN TODAY
 
Dealing with irate customers can be extremely stressful for call center workers but Japan's SoftBank Corp thinks it has a solution: artificial intelligence-enabled software that softens the tone of customers' voices.
The country's third-largest telecoms provider aims to begin testin...

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Toshiba To Cut 6% Of Domestic Workforce In Big Revamp After Delisting

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JAPAN TODAY
 
Toshiba Corp said Thursday it will slash up to 6 percent of its workforce in Japan by offering staff early retirement packages and reduce redundant operations by integrating key subsidiaries, in its first major revamp plan for turning its business around after going private late las...

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Bank Of Japan In No Rush To Sell Risky Asset Holdings

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BUSINESS TIMES
 
BANK of Japan (BOJ) governor Kazuo Ueda said the central bank has no immediate plan to sell its huge holdings of exchange-traded funds (ETFs), which is drawing increased attention as a potential source of revenue to fund government initiatives.
“We must spend some time in decidin...

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Japan’s Economy Contracts In First Quarter

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CNN
 
Japan’s economy contracted in the first quarter, squeezed by weaker consumption and external demand and throwing a fresh challenge to policymakers as the central bank looks to lift interest rates away from near-zero levels.
Preliminary gross domestic product (GDP) data from the Cabinet Offi...

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Over 80,000 Foreigners Working At Convenience Stores In Japan

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JAPAN TODAY
 
Over 80,000 foreign nationals work part-time in Japan's three major convenience store chains, data collected by Kyodo News showed Wednesday, in a trend likely to continue amid labor shortages from an aging population.
Foreign workers now represent around 10 percent of the part-time ...

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Japan’s Allure Of Rich Heritage, Culture And Experiences Driving Growth In Superyacht Cruising

  • Category:Other
MARINE NEWS BUSINESS
 
Kenta Inaba, GMBA Japan, provides an update on the Japanese superyacht sector at the recent GMBA conference Singapore.
Japan, with its vast coastline and abundant maritime resources, is becoming a prime destination for Superyachts. Japan has often been referred to as an Oce...

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Line App Operator Shareholders May Settle Talks Without Stake Change

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JAPAN TODAY
 
Japanese and South Korean shareholders of LY Corp, the Tokyo-based operator of the popular Line messaging app, may conclude talks on reviewing their capital relationship without any plan to change their equal stakes, a South Korean government source said Tuesday.
Japan's SoftBank Co...

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Sony Net Profit Dips On-Year But Beats Estimate

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JAPAN TODAY
 
Sony said Tuesday that annual net profit dipped 3.5 percent on-year but beat its forecast as takings in games and music offset losses in the financial and chip sectors.
The entertainment and electronics behemoth has been in the spotlight after reports said it was working with Apollo...

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Japan To Provide 140 Billion Yen Loan To Jakarta For Rapid Train Project

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KYODO NEWS
 
The Japanese government said Monday it will provide a loan of up to about 140.7 billion yen ($900 million) for the construction of the second train line in Jakarta under Indonesia's mass rapid transit system project.
The construction of the 84.1-kilometer East-West Line project consi...

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Teleworking In Japan Falls After COVID; Hybrid Working On Rise

  • Category:Other
JAPAN TODAY
 
The ratio of teleworkers in Japan continued to fall as the COVID-19 pandemic wanes while more turn to "hybrid work" combining remote work and in-office work, a fiscal 2023 government survey showed.
The online survey, conducted by the transport ministry in October and November, found...

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