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▼ 7-Eleven Robot Trial Targets Labor Shortages
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Japan's biggest convenience store chain has introduced robots on a trial basis in a bid to tackle labor shortages and streamline in-store work.
The trial began at a 7-Eleven outlet in Tokyo. A robot is being used to restock the store's drink and alcohol shelves. Artificial intelligence allows the machine to determine which products need to be restocked based on sales data.
Seven-Eleven Japan says automating the work will streamline the restocking process that currently takes staff about 10 hours a week.
Other robot models are being used to clean the floors and windows.
A monitor near the self-checkout area displays a virtual store clerk. By speaking to it, customers can receive remote assistance from staff at other locations.
The company believes by using robots it will be able to cut 20 to 30 percent of daily in-store tasks.
It is aiming for full-scale introduction of the robots in the future.
The trial began at a 7-Eleven outlet in Tokyo. A robot is being used to restock the store's drink and alcohol shelves. Artificial intelligence allows the machine to determine which products need to be restocked based on sales data.
Seven-Eleven Japan says automating the work will streamline the restocking process that currently takes staff about 10 hours a week.
Other robot models are being used to clean the floors and windows.
A monitor near the self-checkout area displays a virtual store clerk. By speaking to it, customers can receive remote assistance from staff at other locations.
The company believes by using robots it will be able to cut 20 to 30 percent of daily in-store tasks.
It is aiming for full-scale introduction of the robots in the future.
- 10/9 18:50
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