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▼ Malware Attack On Japan Office Supplier Askul Halts Services Of Other Firms
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Retailers that commission their delivery operations to a subsidiary of online stationery retailer Askul Corp said Monday they have halted services of their online stores following a ransomware attack at the weekend.
Askul suspended its order acceptance and shipping operations Sunday after its website was hit by the malware infection, which was detected earlier that day.
The impact of the ransomware has spread to other firms, including Ryohin Keikaku Co, the operator of retail brand Muji, and The Loft Co, which operates Japanese lifestyle specialty stores.
Both operators said they had halted services of their online stores Sunday night.
Askul is currently assessing the scope of the damage, including whether there is any leakage of private information and client data, it said.
Its services for both corporate and individual customers have been suspended, while orders that had already been accepted have been canceled.
Ransomware is a type of malware that enters computer systems and encrypts critical information and data, rendering them inaccessible until victims pay a ransom for their return.
Ryohin Keikaku's system has not been infected with ransomware and there are no problems with product deliveries to physical stores, the company said.
Its discount sale for members, which was set to take place from Friday to Nov 3, will only be available at physical stores, not online.
Loft, which has been outsourcing all shipments from its online store to a logistics company under Askul, also said there is no impact on its physical stores.
Among recent cyberattacks against Japanese firms involving ransomware, beverage giant Asahi Group Holdings Ltd reported on Sept 29 that it faced a system failure that forced the company to halt production at many of its domestic factories and postpone the release of some products.
A hacker group has claimed responsibility for the cyberattack on Asahi Group, saying it has stolen employee information and internal documents, according to a cybersecurity source.
Askul suspended its order acceptance and shipping operations Sunday after its website was hit by the malware infection, which was detected earlier that day.
The impact of the ransomware has spread to other firms, including Ryohin Keikaku Co, the operator of retail brand Muji, and The Loft Co, which operates Japanese lifestyle specialty stores.
Both operators said they had halted services of their online stores Sunday night.
Askul is currently assessing the scope of the damage, including whether there is any leakage of private information and client data, it said.
Its services for both corporate and individual customers have been suspended, while orders that had already been accepted have been canceled.
Ransomware is a type of malware that enters computer systems and encrypts critical information and data, rendering them inaccessible until victims pay a ransom for their return.
Ryohin Keikaku's system has not been infected with ransomware and there are no problems with product deliveries to physical stores, the company said.
Its discount sale for members, which was set to take place from Friday to Nov 3, will only be available at physical stores, not online.
Loft, which has been outsourcing all shipments from its online store to a logistics company under Askul, also said there is no impact on its physical stores.
Among recent cyberattacks against Japanese firms involving ransomware, beverage giant Asahi Group Holdings Ltd reported on Sept 29 that it faced a system failure that forced the company to halt production at many of its domestic factories and postpone the release of some products.
A hacker group has claimed responsibility for the cyberattack on Asahi Group, saying it has stolen employee information and internal documents, according to a cybersecurity source.
- 20/10 18:51
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